Privacy Policy

1. Information We Collect

At Converza Academy, we are committed to protecting the privacy of our students, parents, and visitors. When you register for a free speaking assessment or enrol in our online spoken English programs, we collect personal information such as full names, email addresses, contact phone numbers, student grade levels, and learning goals.

2. How We Use Your Information

We use the information collected solely for the following educational and administrative purposes:

• Scheduling and delivering live online spoken English conversation sessions.
• Sending regular progress reports, feedback updates, and session reminders to parents and adult learners.
• Responding to enquiries submitted via our website contact form or WhatsApp counseling line.
• Improving our interactive teaching methodology, curriculum materials, and student user experience.

3. Protection of Children's Privacy (COPPA & GDPR-K Compliance)

Converza Academy maintains strict safety protocols for young learners (Kids & Teens programs). We do not share student names, recordings, or contact details with any unauthorized third parties. Parental consent is required for all minor enrollments, and parents may inspect or request deletion of their child's information at any time.

4. Data Security & Third-Party Sharing

We implement industry-standard encryption and security measures to safeguard all submitted data. Converza Academy does not sell, trade, or rent personal data to commercial marketers.